
HELP
Returns, Refunds, and Cancellations
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GPOWR offers a 30-day money-back guarantee. Please note, there is a 10% re-stock fee unless you have received a product that was defective upon arrival and that is confirmed by us once we receive the computer back.
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GPOWR reserves the right to cancel an order if it suspected for fraud.
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GPOWR does not offer returns on Intel motherboards or AMD processors with bent pins.
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Orders cannot be cancelled after they have shipped.
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GPOWR will send you an email once we have received your return.
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GPOWR will not offer returns/refunds on products that have been used heavily.
Domestic (US) Orders
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Domestic orders are shipped within 2 business days from receipt of payment.
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Please be aware that your order may be processed on the following business day after you check out.
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Domestic shipments are sent via standard UPS, USPS, or FedEx service.
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Standard shipping service may not be available to some addresses. Additional charges may apply.
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We do not provide expedited shipping or order processing.
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GPOWR will not ship to PO boxes.
WARRANTY POLICY
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We warranty all of the original parts in your system for two years.
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We do not charge for labor for repairs or services or phone support.
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If necessary, GPOWR may swap a component to fix the issue.
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GPOWR is not responsible for any damages caused by internal or external equipment that is not installed by GPOWR.
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GPOWR is not responsible for damage caused by abnormal use.
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GPOWR is not responsible for any shortages caused by components, not from GPOWR.
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The warranty does not cover wear and tear.
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GPOWR covers damages to the PC on the original shipment.
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In order for your PC to be eligible for warranty, the PC must not have been tampered with (including user modification such as adding your own custom water cooling, etc.).