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Returns, Refunds, and Cancellations

  • GPOWR offers a 30-day money-back guarantee. Please note, there is a 10% re-stock fee unless you have received a product that was defective upon arrival and that is confirmed by us once we receive the computer back.

  • GPOWR reserves the right to cancel an order if it suspected for fraud.

  • GPOWR does not offer returns on Intel motherboards or AMD processors with bent pins.

  • Orders cannot be cancelled after they have shipped.

  • GPOWR will send you an email once we have received your return.

  • GPOWR will not offer returns/refunds on products that have been used heavily.

Domestic (US) Orders

  • Domestic orders are shipped within 2 business days from receipt of payment.

  • Please be aware that your order may be processed on the following business day after you check out.

  • Domestic shipments are sent via standard UPS, USPS, or FedEx service.

  • Standard shipping service may not be available to some addresses. Additional charges may apply.

  • We do not provide expedited shipping or order processing.

  • GPOWR will not ship to PO boxes.


  • We warranty all of the original parts in your system for two years.

  • We do not charge for labor for repairs or services or phone support.

  • If necessary, GPOWR may swap a component to fix the issue.

  • GPOWR is not responsible for any damages caused by internal or external equipment that is not installed by GPOWR.

  • GPOWR is not responsible for damage caused by abnormal use.

  • GPOWR is not responsible for any shortages caused by components, not from GPOWR.

  • The warranty does not cover wear and tear.

  • GPOWR covers damages to the PC on the original shipment. 

  • In order for your PC to be eligible for warranty, the PC must not have been tampered with (including user modification such as adding your own custom water cooling, etc.).

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